Same customers phoning in the same reorders?
We build your online ordering portal, synced to your ERP
- Customer-specific pricing
- Live stock levels
- One-click reorder
- ERP agnostic
Your team stops taking the same reorders by phone and email. We build your trade portal, link it to your ERP and keep it running.
£349 a month. Start with a free trial.
Sound familiar?
- The same customers call and email the same orders every week.
- Someone checks their price list before every order.
- Then types it into your ERP.
- A customer asks: "Can I just order online?"
- Or you have a webshop, and it shows them the wrong price.
Why trade portals go quiet, and how we build ours
They see a price that isn't theirs, so they ring to check
Every account sees the prices your ERP gives it: contract prices, quantity breaks, terms
Ordering online is slower than phoning
Their order history and one-click reorder, search by product code
Reps keep taking orders the old way
Reps order for customers in the same portal, at the customer's price
Nobody shows customers how to use it
We set up every account, invite your customers with you, and check who is ordering after 30 days
The ERP link is the job, and we own it
Off-the-shelf portals carry a few price lists. They break when every customer has its own price. Ours takes each price straight from your ERP's own rules, so nobody copies prices across by hand.
Prices and stock sync live with your ERP, not in an overnight file. Orders go back in as sales orders. When your ERP updates, we fix the link, and that is in the monthly fee.
One team owns the portal and the link, so nobody points the finger at another supplier.
What your customers see
Illustrative example.
Customers who still email
Some customers will always email. Their orders can go into your ERP too, without retyping.
See how we fix it →Already running
Ask us to put you in touch.
Each customer's own prices from the ERP in their portal, across about 70,000 price entries.
Trade customers order through a portal connected to the ERP.
Sales agents order with live ERP pricing.
The price, before you call
One price, whichever way your orders arrive.
Free consultation
Before you pay anything
Tell us what needs fixing. We come back with a plan and a fixed price.
Book a free consultation →£349 a month
To run it
First 1,000 orders a month included, then about 15p an order. No per-user fees, no day rates for fixes.
What's included
- Trade portal with each customer's own prices and catalogue
- Emailed, PDF and Excel orders read automatically
- Their part codes, packs and units matched to yours
- Prices, stock and credit checked against your ERP
- Your team approves before anything posts
- Finished sales orders in your ERP, whichever ERP you run
- Hosting, updates, support and daily backups
- We watch every order and fix what breaks
See the full list
- Order history and one-click reorder
- Search and filters
- Variants, bundles and kits
- Tiered and quantity-break pricing
- Stock across warehouses
- A full audit trail
- ERP link built new, or taken over and fixed
- Cloud or on-premise ERP
- REST API
- Roles and permissions
- Several brands or companies from one setup
- White label and languages
- Reporting
- Encryption
How it works
You see the plan and the fixed price before you pay anything. Live in weeks, not months.
Tell us how customers order today
Which accounts, which prices, which ERP. Show us where it goes wrong.
Get a plan and a fixed price
Your portal, what we connect, and what it costs a month.
We build, connect and test
Your portal, loaded with your customers, prices and stock from your ERP, tested on your real accounts and prices.
Launch
We invite your customers with you and show them how to order. After 30 days we check who is ordering and follow up the rest.
We run it
Hosting, updates and fixes are on us. You get one contact who knows your setup.
Is this right for you?
A good fit
- Customers reorder from a known range by phone or email
- You run an ERP with a way in, whichever one it is
- You sell on account
Not a fit
- Most sales are over a trade counter
- Products are configured or priced one by one
- You're part-way through changing ERP? Tell us in the consultation.
Book a free consultation
Tell us what's not working: orders retyped from emails, the same reorders by phone, or a webshop that doesn't match your ERP. We'll come back with a plan and a fixed price. You keep the plan either way.
Other things we fix
Webshop not linked to your ERP
Your webshop and ERP disagree on prices or stock, and nobody knows which is right.
Link your webshop to your ERP →
Orders arrive by email
Customers email PDFs. Someone spends time typing them into your ERP.
Email orders straight into your ERP →What buyers ask us first
Will it work with our ERP?
Yes, your ERP and your setup, not just the brand. We have 400+ connectors, and if yours isn't covered, we build the link. We confirm it in the free consultation.
Will customers see their exact prices?
Yes. Each account sees the prices your ERP gives it: contract prices, quantity breaks and terms.
What if our customers don't use it?
Portals go quiet for four reasons: customers see a price that isn't theirs, ordering online is slower than phoning, reps keep taking orders the old way, and nobody shows customers how to use it. We build against each: their own prices from your ERP, order history and one-click reorder, reps ordering in the same portal, and we set up every account, invite your customers with you, and check who is ordering after 30 days.
Do our reps lose out?
No. Your reps order for customers in the same portal, at the customer's price.
What does it cost all in, and above 1,000 orders?
£349 a month including the first 1,000 orders a month. After that it is about 15p an order. No per-user fees, no day rates for fixes.
What happens when our ERP updates?
We check the link and fix what breaks. That is part of the monthly fee, not an extra charge.
We already have a webshop. Do we start again?
Not necessarily. We can take over the link to your ERP and fix it. If the shop can't handle trade pricing, we give your trade customers a portal instead.