Food packaging reorders arrive in the right pack, at the right price.
Without the weekly phone call.
- Customers repeat their usual order in one click
- Cases, pallets and prices per account
- Emailed and phoned orders are captured too
Your team stops retyping the same orders, week after week.
£349 a month. Start with a free trial. Live in weeks, not months.
How packaging is bought
Food producers
The same lines, on a rhythm
Producers reorder the same trays and lids each week. The usual order is saved, so repeating it takes a minute.
Distributor network
Each distributor, their own price
Distributors see their own price list, pack sizes and terms, not a public one.
Retail customers
Orders by sheet or email
Their lists arrive as spreadsheets or PDFs. They are read, matched to your codes and posted as finished orders.
What packaging suppliers tell us
The problem as it sounds on the phone, and what we do about it.
The same customers phone in the same reorders every week
They reorder in a portal at their own prices and packs. Every order lands in your ERP.
How the trade portal worksOrders in cases, pallets and units get mixed up when retyped
Packs and units are held against each item, so a pallet is a pallet. Customer codes are matched to yours.
How emailed orders workPrices and stock on the shop are not what the ERP says
Each account sees its own prices and stock, synced live with your ERP. If the link breaks, we fix it.
How the ERP link works
What B2Bware handles for packaging suppliers
All of it runs on one connection to your ERP, and we run it for you.
Repeat and standing orders
The usual order saved, ready to send in a click.
Packs, cases and pallets
Quantities in the unit the customer buys.
Prices per account
Price lists and quantity breaks taken from your ERP.
Customer segments
Different ranges for producers, distributors and retailers.
Several buyers per customer
Roles and permissions, so the right people order.
Order history and records
Every order kept, with a record of changes.
Every channel into one ERP
You do not have to move your customers. We take each way they order and post a finished sales order.
- PhonePhone orders captured and put into the ERP.
- Email and PDFEmails, PDFs and spreadsheets read. Their codes matched to yours.
- WhatsAppWhatsApp orders read and put into the ERP.
- Online portalTheir own prices and one-click reorder.
- Your repsReps order with live prices.
Right customer, right price, ready to pick
- Prices checked
- Stock checked
- Account checked
Is it right for you?
Right for you if
- You sell standard packaging lines on account
- Customers reorder the same items and have their own prices
- Orders arrive by phone or email and someone retypes them
- You run an ERP, whichever one it is
Not the right tool if
- Your work is custom printed runs priced and approved one by one
- You need artwork proofing or a design tool
The price, before you call
One price, whichever way your orders arrive.
Free consultation
Before you pay anything
Tell us what needs fixing. We come back with a plan and a fixed price.
Book a free consultation →£349 a month
To run it
First 1,000 orders a month included, then about 15p an order. No per-user fees, no day rates for fixes.
What's included
- Trade portal with each customer's own prices and catalogue
- Emailed, PDF and Excel orders read automatically
- Their part codes, packs and units matched to yours
- Prices, stock and credit checked against your ERP
- Your team approves before anything posts
- Finished sales orders in your ERP, whichever ERP you run
- Hosting, updates, support and daily backups
- We watch every order and fix what breaks
See the full list
- Order history and one-click reorder
- Search and filters
- Variants, bundles and kits
- Tiered and quantity-break pricing
- Stock across warehouses
- A full audit trail
- ERP link built new, or taken over and fixed
- Cloud or on-premise ERP
- REST API
- Roles and permissions
- Several brands or companies from one setup
- White label and languages
- Reporting
- Encryption
Book a free consultation
Tell us what's not working: orders retyped from emails, the same reorders by phone, or a webshop that doesn't match your ERP. We'll come back with a plan and a fixed price. You keep the plan either way.
What packaging suppliers ask first
Will it work with our ERP?
Yes. We connect to any ERP. B2Bware is made by SyncSpider, the integration platform we have run for 10 years, with 400+ integrations. We confirm your setup in the free consultation.
Can customers order in cases and pallets?
Yes. Packs and units are held against each item, and customers order in the unit they buy.
Can a customer save a standing order?
Yes. They can repeat the usual order in one click and change only what is different.
What about custom packaging?
This suits your standard catalogue. Custom runs that are quoted and approved one by one stay outside it.
Is this going to be a big IT project?
No. Start a free trial and set it up yourself, or have us set it up for you. Your team checks orders, not a project plan.