Clinics and distributors order medical supplies at their own prices.
With the approvals you need.
- Orders approved before they reach your ERP
- Contract prices per hospital, clinic or distributor
- Emailed and PDF orders are read for you
Every order arrives correct and with a record of who approved it.
£349 a month. Start with a free trial. Live in weeks, not months.
Who orders from you
Hospitals and clinics
Ward orders need a second signature
Staff order, a budget holder approves. Your ERP only gets orders that have cleared the approval.
Distributor partners
Their range, their price
Partners see their own catalogue and contract prices, not the whole range at list.
Email and PDF buyers
Purchase orders in the inbox
POs arrive as PDFs. They are read, matched to your item codes and prices, and posted once your team approves.
What medical suppliers tell us
The problem as it sounds on the phone, and what we do about it.
Purchase orders arrive as emails and PDFs and are retyped
POs are read, their codes matched to yours, checked against your ERP and posted as finished sales orders. Your team approves before anything posts.
How emailed orders workContract prices differ by customer and the shop cannot show them
Each account sees its own prices, range and terms, live from your ERP.
How the trade portal worksNobody can prove who ordered or approved what
Each order keeps a record of who ordered, who approved and what changed, and it lands in your ERP.
How the ERP link works
What B2Bware handles for medical suppliers
All of it runs on one connection to your ERP, and we run it for you.
Contract and tiered pricing
Per hospital, clinic or distributor, from your ERP.
Approval steps
Orders above a limit wait for a named approver.
Separate catalogues
Distributors and clinics each see the range meant for them.
Live stock
Buyers see availability before they order.
A record of every order
Who ordered, who approved and what changed, kept for each order.
Bulk and repeat orders
Ward consumables reordered in one click.
Every channel into one ERP
You do not have to move your customers. We take each way they order and post a finished sales order.
- PhonePhone orders captured and put into the ERP.
- Email and PDFEmails, PDFs and spreadsheets read. Their codes matched to yours.
- WhatsAppWhatsApp orders read and put into the ERP.
- Online portalTheir own prices and one-click reorder.
- Your repsReps order with live prices.
Right customer, right price, ready to pick
- Prices checked
- Stock checked
- Account checked
Is it right for you?
Right for you if
- You sell standard equipment and consumables on account
- Customers have contract prices and need approvals
- Purchase orders arrive by email or PDF and someone retypes them
- You run an ERP, whichever one it is
Not the right tool if
- You need device registration or regulatory submissions handled
- High-value equipment is quoted and negotiated one deal at a time
The price, before you call
One price, whichever way your orders arrive.
Free consultation
Before you pay anything
Tell us what needs fixing. We come back with a plan and a fixed price.
Book a free consultation →£349 a month
To run it
First 1,000 orders a month included, then about 15p an order. No per-user fees, no day rates for fixes.
What's included
- Trade portal with each customer's own prices and catalogue
- Emailed, PDF and Excel orders read automatically
- Their part codes, packs and units matched to yours
- Prices, stock and credit checked against your ERP
- Your team approves before anything posts
- Finished sales orders in your ERP, whichever ERP you run
- Hosting, updates, support and daily backups
- We watch every order and fix what breaks
See the full list
- Order history and one-click reorder
- Search and filters
- Variants, bundles and kits
- Tiered and quantity-break pricing
- Stock across warehouses
- A full audit trail
- ERP link built new, or taken over and fixed
- Cloud or on-premise ERP
- REST API
- Roles and permissions
- Several brands or companies from one setup
- White label and languages
- Reporting
- Encryption
Book a free consultation
Tell us what's not working: orders retyped from emails, the same reorders by phone, or a webshop that doesn't match your ERP. We'll come back with a plan and a fixed price. You keep the plan either way.
What medical suppliers ask first
Will it work with our ERP?
Yes. We connect to any ERP. B2Bware is made by SyncSpider, the integration platform we have run for 10 years, with 400+ integrations. We confirm your setup in the free consultation.
Can orders need approval before they post?
Yes. Orders above a limit you set wait for an approver. Only approved orders go to your ERP.
Can we keep a record of who ordered what?
Yes. Each order keeps who ordered it, who approved it and what changed.
Does this cover device regulation?
No. B2Bware handles ordering, pricing and the link to your ERP. Regulatory work stays with you.
Is this going to be a big IT project?
No. Start a free trial and set it up yourself, or have us set it up for you. Your team checks orders, not a project plan.